AiAAS Simplified Pvt Ltd
IGRS • Omnichannel • Voice
Security & controls

Security, access control, and audit readiness

Public systems must be defensible: who accessed what, who changed what, and why. Our approach is to make security a product feature, not an afterthought—through role-based access, event logs, and controlled workflows that prevent “silent changes.”

Controls

Designed for regulated operational environments

Security is not only about encryption; it’s about operational control and traceability.

Role-based access

Restrict actions and visibility by role, department, and geography. Prevent unauthorized edits and data exposure.

Audit logs

Track case changes, assignments, and closures. Make review meetings and audits evidence-driven.

Data governance

Support retention policies, structured fields, and controlled exports. Keep citizen data appropriately handled.

Security requirements vary by department—so we adapt

If you have specific hosting, access, or compliance requirements, we can map the deployment to match. The goal is simple: keep citizen data protected, and keep the operating model auditable.